Can’t connect to wireless net with my new wireless IP camera. The camera works great when it is plugged into the modem via an Ethernet cable. The IP cam can’t connect to WiFi, and it keeps dropping the connection to the network.
IP camera WiFi not working or IP camera not connecting to WiFi is a common issue. What most of you would care most about is the network connection when using a wireless IP camera or a wireless IP camera system. Why IP camera cannot connect wireless and why Foscam/Tenvis/Easyn/TP-Link IP camera wireless is not working?
There are several reasons why your security cameras working over network (IP cameras) are not working on WiFi.
Reasons Why Your IP Camera Cannot Connect to WiFi
#1. The antennas of the WiFi IP camera are not fixed well – the antennas are loose.
#2. Your wireless IP camera does not have power supply.
#3. You enter the wrong login password.
#4. The SSID is not the same as the one of your router.
#5. The WiFi reach is too bad – the IP camera is too far from the router.
#6. The wireless IP camera gets a wrong IP address.
#7. The firmware is out-of-date.
Most wireless IP cameras in the market are using single WiFi mode, 2.4 G band, and that will easily suffer signal loss and interference. You can choose a dual-mode WiFi IP camera, with 2.4GHz band and 5.8GHz band available, which guarantees no network offline.
Top 8 Tips to Fix Your IP Camera WiFi Not Working/Connecting
If you have a wireless IP camera or a wireless IP camera system, and the IP camera WiFi is not working no matter if it’s outdoor or indoor, you can try the top 8 workable solutions to fix the issue.
Top 1. Check the IP Camera Antennas to Fix No WiFi
Check if the antennas are fixed well or not at the first place when you find the IP camera not working. Normally, when you get the product package, the antennas are not connected to the camera. You need to manually install the antennas to the wireless IP camera. Make sure you’ve tightened the antennas to the camera.
Top 2. Make Sure the Wireless IP Camera Is Powered on
Check if the power supply of the wireless IP camera is working properly. Make sure the power adapter is plugged into a working socket. If you get a battery powered wireless IP camera, check if the battery is still at work. Charge up the battery.
Top 3. Ensure the Password Is Correct
For many times the IP camera won’t connect to WiFi only because of the password. Make sure the login password is correct. Sometimes you get many passwords and you may mix them up. Check the password list and ensure the password you enter is the right one of the WiFi.
Top 4. Check the SSID in WiFi Settings
Normally, you need to set the SSID when the first time you set up the wireless IP camera. Please set it the same as the SSID of your router. To work it out, you need the IP camera software on computer. Here we take Reolink IP camera WiFi setup as the example. For more details, please visit How to Activate Wireless Settings of WiFi IP Cameras.
1. Connect the wireless IP camera to the router via an Ethernet cable.
2. Run the free Reolink Client software on computer.
3. Add the camera to the Client software.
4. Go to the WiFi settings and set up the SSID and password.
Top 5. Make Sure There Is No Signal Interference
If there is a bad reach, the IP camera can’t find your WiFi signal, and it cannot connect to the WiFi. The IP camera should not be too far from the router. Check the distance between the IP camera and the router. The manufacturer or the IP camera company website could have that information.
Alternatively, you can buy a WiFi booster or extender for the router to extend the WiFi range, so that the IP camera can have a good reach to the stronger WiFi signal even it is put outdoors.
Top 6. Check If the IP Camera Has the Correct IP Address
At some cases, when you connect via LAN cable you may get IP address (i.e., 192.168.0.99), and the wireless connection may be picking up a different IP address (i.e., 192.168.0.55). You won’t see it if you set the camera for DHCP. Or you may suffer IP address conflicts.
Check if the IP address of you camera has issues by using commands. You will get the detailed-how in the fifth solution of the Security Camera Not Working post.
Top 7. Update Firmware
Check the manufacturer or the IP camera company website to see if there is new firmware released. If yes, update to the latest firmware version for your wireless IP camera. The new firmware could fix the IP camera WiFi not working issue. Make sure you’ve downloaded the correct version for the camera.
Top 8. Contact the Support Team
If you’ve tried all the solutions but still failed, there is probably because of the hardware issues. Contact the support team of the IP camera company and explain the issue to them. Ask for a replacement. Some companies support a refund or exchange within 30 days from the purchasing date.
Editor’s Note: The “Golden Rule” in IT troubleshooting is to reboot the device. You can try to reboot the IP camera to see if the WiFi not working issue is solved.
The biggest disadvantage of wireless security IP cameras is the increased risk of signal loss or interference. Still, you can try the solutions above to solve the wireless issues. And once it’s done, you can enjoy the full features of the WiFi IP cameras.