Can’t connect to wireless net with my new wireless IP camera. The camera works great when it is plugged into the modem via an Ethernet cable. The IP cam can’t connect to WiFi, and it keeps dropping the connection to the network.

IP camera WiFi not working or IP camera not connecting to your router WiFi is a common issue. What most of you would care most about is the network connection when using a wireless IP camera or a wireless IP camera system. Why the IP camera cannot connect wirelessly and why Foscam/Tenvis/Easyn/TP-Link IP camera wireless is not working, and why your IP camera is in offline mode now and then?

In this post, we will detail the main causes and guide you how to fix security camera network not connecting issue in minutes.

If you have no WiFi network or no router at all in your place, you can try the solutions in this post: Solutions for Security Cameras Without Internet Access.

Reasons Why Your IP Camera Cannot Connect to Your Router WiFi

Check the several reasons why your security cameras working over network (IP cameras) are not working on WiFi.

#1. The antennas of the WiFi IP camera are not fixed well – the antennas are loose.

#2. Your wireless IP camera does not have power supply.

#3. You enter the wrong login password.

#4. The SSID is not the same as the one of your router.

#5. The WiFi reach is too bad – the IP camera is too far from the router.

#6. The wireless IP camera gets a wrong IP address.

#7. The firmware is out-of-date.

#8. You never configure the wireless settings of your newly bought security camera.

#9. Your router does not support your security camera’s WiFi channel.

#10. The network cable has connecting issues (for wired security camera)

There are dual-band WiFi security cameras for sale in this security industry, and such kind of camera allows you to change between 2.4 GHz WiFi and 5 GHz WiFi whenever there is a WiFi signal loss and interference. And that means, literally, you won’t have network offline on your surveillance.

Editor’s Recommendation:

Try Reolink RLC-411WS, if you prefer such kind of camera or if you want to update your security level with strong WiFi Capability.

Top 8 Tips to Fix Your IP Camera WiFi Not Working or Not Connecting

If you have a wireless IP camera or a wireless IP camera system, and the IP camera WiFi is not working no matter if it’s outdoor or indoor, you can try the top 8 workable solutions to fix the issue.

Top 1. Check the IP Camera Antennas to Fix No WiFi

Check if the antennas are fixed well or not at the first place when you find the IP camera not working. Normally, when you get the product package, the antennas are not connected to the camera. You need to manually install the antennas to the wireless IP camera. Make sure you’ve tightened the antennas to the camera.

IP Camera Antennas

Top 2. Make Sure the Wireless IP Camera Is Powered on

Check if the power supply of the wireless IP camera is working properly. Make sure the power adapter is plugged into a working socket. If you get a battery powered wireless IP camera, check if the battery is still at work. Change or charge up the battery.

Editor’s Recommendation:

Try Reolink Argus 2, if you prefer a wire free WiFi security camera with a longer battery life. It’s rechargeable battery powered and also can be solar-powered. No frequent battery changes and no worries about power supply.

Video sample of Reolink Argus with and without WiFi network:

Top 3. Ensure the Password Is Correct

For many times the IP camera won’t connect to WiFi only because of the password. Make sure the WiFi login password is correct. Sometimes you get many passwords and you may mix them up. Check the password list and ensure the password you enter is the right one of the WiFi.

Top 4. Check the SSID in WiFi Settings

Normally, you need to set the SSID when the first time you set up your newly bought wireless IP camera. Please set it the same as the SSID of your router. To work it out, you need the IP camera software on computer or on your mobile phone. Here we take Reolink IP camera WiFi setup as the example. For more details, please visit How to Activate Wireless Settings of WiFi IP Cameras.

1. Connect the wireless IP camera to the router via an Ethernet cable.

2. Run the free Reolink Client software on computer.

3. Add the camera to the Client software.

4. Go to the WiFi settings and set up the SSID and password.

IP Camera WiFi Settings

Top 5. Make Sure There Is No Signal Interference

If there is a bad reach, the IP camera can’t find your WiFi signal, and it cannot connect to the WiFi. The IP camera should not be too far from the router. Check the distance between the IP camera and the router. The manufacturer or the IP camera company website could have that information.

You can also check the WiFi signal yourself. Login the security camera software and head to the WiFi Settings.

Security Camera Router WiFi Settings

If the WiFi signal is less than one bar, it means your IP camera is too far away from the router or there might be too many barriers (such as walls) between the two. Just get the camera closer to the router. Please not that all security IP WiFi cameras need a stronger WiFi signal than laptops and cellphones.

Alternatively, you can buy a WiFi booster or extender for the router to extend the WiFi range, so that the IP camera can have a good reach to the stronger WiFi signal even it is put outdoors.

Top 6. Check If the IP Camera Has the Correct IP Address

At some cases, when you connect via LAN cable you may get IP address (i.e., 192.168.0.99), and the wireless connection may be picking up a different IP address (i.e., 192.168.0.55). You won’t see it if you set the camera for DHCP. Or you may suffer IP address conflicts.

Check if the IP address of you camera has issues by using commands. You will get the detailed-how in the fifth solution of the Security Camera Not Working post.

Top 7. Update Firmware

Check the manufacturer or the IP camera company website to see if there is new firmware released. If yes, update to the latest firmware version for your wireless IP camera. The new firmware could fix the IP camera WiFi not working issue. Make sure you’ve downloaded the correct version for the camera.

Top 8. Contact the Support Team

If you’ve tried all the solutions but still failed, there is probably because of the hardware issues. Contact the support team of the IP camera company and explain the issue to them. Ask for a replacement. Some companies support a refund or exchange within 30 days from the purchasing date.

Editor’s Note: The “Golden Rule” in IT troubleshooting is to reboot the device. You can try to reboot the IP camera to see if the WiFi not working issue is solved.

The biggest disadvantage of wireless security IP cameras is the increased risk of signal loss or interference. Still, you can try the solutions above to solve the wireless issues. And once it’s done, you can enjoy the full features of the WiFi IP cameras.

  • Hi Keith, thank you for reaching out. Have you employed the methods recommended in the post to troubleshoot the problem? If you still cannot get it working after trying all the solutions, I suggest you contact the support team of your camera company and they should help solve your problems.

  • Hi Joe, do you mean that you want to view the camera on your phone app? If so, you may refer to this post to set it up: /how-to-set-up-ip-camera-remote-viewing/. And for any further assistance, you can contact the support team of the camera seller for expert advice.

  • Hi Trishe, you may turn off the WiFi connection and connect to camera using your mobile cellular data to see if it works. Also, have you upgraded to the latest firmware version and mobile app? If you still can’t solve the problem after trying out these methods, the best solution is to contact the support team of your camera seller and they should help you troubleshoot the issues.

  • Kirsty Jayne Stone

    Hi I use a security camera to keep an eye on my epileptic daughter whilst she naps but its suddenly stopped working, couldn’t connect to the camera with my phone app and now after trying to reset it, it says it cannot connect to the wifi. Router is literally 2 ft across the hall and tried restarting and manually inputting the details but nothing yet. Any ideas here would be muchly appreciated.

    • Hi Kirsty, you can check the SSID in WiFi settings as mentioned in the post and make sure you have entered the right password. If these solutions still don’t work, you may contact the support team of the camera seller and explain your problem in great details. The professional technical staff should get back to you soon and help you fix the problem.

  • Davide Riva

    For some weeks now it has become increasingly difficult to connect from their mobile phones to their cameras. He succeeds once in a 100 time. Obviously i tryed from 4g+ fast and many wifi lan different (external) from those to which the cameras are connected. The problem occurs with 2 different types of camera and also by NVR. In practice it seems that p2p does not work.

    • Yolanda

      Hi Davide, please make sure the WiFi login password is correct and check if the cameras have right IP addresses. And you can also try upgrading to the latest firmware version for your cameras to see if it works. Plz feel free to let us know if you need any further assistance.