For Reolink customers who have:

any technical issues while using our products or services

any payment or delivery problems while placing your orders

any feature suggestions

any other concerns

Contact Support for Help

For Reolink customers who request a warranty, return or exchange:

Reolink wants you to be thrilled with our products. However, if you are not totally satisfied with your purchase and need to return or exchange them, we are here to help.

Start a repair, refund or exchange request

For the media, bloggers, or YouTubers:

If you are interested in Reolink products and want samples to get more information about our products or services, please contact us at pr#reolink.com (replace # with @).

For affiliates or business partners:

Want to do business with Reolink? We offer you better margins and more. Get detailed info:


Or if you have any related problems, please contact us at sales#reolink.com (replace # with @).

Address: RM.517, New City Centre, 2 Lei Yue Mun Road, Kwun Tong, Kowloon, HK

Telephone: +86-755-86717302 (Monday - Friday, UTC+8 08 am to 06 pm)