Reolink Lumus

15 Customer Reviews

(3.13 out of 5 stars)

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  • not usable with any home automation system

    Bizet - May 09, 2021

    Product: Reolink Lumus

    this camera is not usable with any home automation system.
    RTSP and ONVIF not supported.
    This camera becomes useless if you don't want to use the proprietary application.

    Helpful 24 people found this helpful

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  • To big USB connector

    Oleh - Jan 09, 2021

    Product: Reolink Lumus

    You must drill big hole in wall to put in USB 2.0 connector. Why there is no USB Type-C connector?
    I wish:
    Longer cable
    Smaller connector like USB Type-C or other
    Compact adapter
    Built-in minimal storege

    Helpful 12 people found this helpful

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  • I have 4 lumus units

    starlightk73 - Jan 21, 2021

    Product: Reolink Lumus

    It is great camera, Not perfect but it is bang for the buck If you have a power source near and don't wanna spend alot of money this it. It has, alarm, push notification, email notification, Led spotlight, Night vision, App is good but not perfect.

    1. It has USB connector you will need drill a bigger hole to get it through a wall.
    2. Wifi signal is weak so if it's far or against a-lot of walls, get a wifi extender ready.
    3. Needs to be mounted it wont stand on its own.
    4. Cable is only 2.9M, so if your gonna need a longer cable you might need usb extender, extension cord.
    5. Does not support web browser access for viewing camera.
    6. Supports only 2.4 channel wifi

    Helpful 9 people found this helpful

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  • Captured Video - Not Very Good

    Myles - Nov 24, 2020

    Product: Reolink Lumus
    Verified Purchase

    Don't know how to describe it . Check out the attached video, Deer are running from the right to the left of the screen. First you see their eyes then their bodies fade in. Videos are getting worst.

    Helpful 8 people found this helpful

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  • Excellent Residential Option....

    David C., - Jan 11, 2022

    Verified Purchase

    This is a long review, but I think you will find it helpful if you are considering these Lumus cameras.
    I initially tested a different Reolink product (a dome camera) a couple of months ago and didn't really give it a fair shake. I decided to try again. I bought two Lumus cameras, and after a few days' use, I like them a lot. I'm in the corporate security business, and I also have a fully functional, hardwired POE camera system at the house, so I know what to look for. I wanted some simple wireless cameras to complement my hardwired cameras, the latter of which do not have sirens, two-way audio, nor auto-strobe functionality. Don't expect the Reolink cameras to perform like a commercial, multi-thousand $$ VMS, but you can definitely expect them to perform well for residential purposes. Here is what I found:

    Pro’s
    1) The strobe, siren, night vision, and general resolution of the cameras are excellent.
    2) Two-way audio is pretty good and picks up the slightest sounds at the camera; I had some trouble speaking through the camera on my Android phone, but it turned out to be an error on my end.
    3) The PIR’s are not adjustable on these cameras (other than off or auto), but seem to be adequate for the job.
    4) The transition between day/night functionality (particularly when the strobes come on) is pretty quick.
    5) You can record full-time (aka, “time lapse”) to SD and/or to hard drive or NAS (saved as a letter drive) instead of just motion-based recording on the later versions of this camera. Which is good because motion detection isn’t 100% reliable on any camera, particularly cameras designed to pipe video to the cloud.
    6) The playback timeline on the PC can be zoomed in or out for easier selection of playback clips.
    7) There is much better motion masking than in other residential products I've tried.
    8) Motion sensitivity can be set up in time periods (i.e., 50 for 8AM – 5PM, 40 for 5PM – 10PM, etc.)
    9) The push notifications are quick and reliable – I haven’t tried email notifications yet.
    10) The PC application is pretty good. I'm using it on my PC, my Android, and my iPhone.
    11) Technical support (for the audio issue I was having) was responsive and helpful via email (I didn't try by phone).

    Con’s
    1) Motion detection isn't great, as there is no person-detection or other analytics on the Lumus units; my cat regularly sets off the porch camera, although I’ll probably resolve this later by repositioning the camera (I can’t mask the area without missing people, too).
    2) As with many residential, cloud-capable cameras (even those that record locally), there tends to be a gap between the end of one motion clip and the beginning of another. There is almost always a 30-second (or so) period of time when motion ends or when the maximum clip length is reached where the camera simply will not detect new motion and refuses to record that 30 seconds between clips. Very frustrating. I solve this by recording full time, but I don’t get nearly the retention, of course. This is a problem common to other cameras besides Reolink.
    3) The iPhone app doesn't seem to allow you to adjust the camera volume for two-way audio but I still found it to be loud enough, and there’s always the siren you can activate (manually or automatically).
    4) The playback feature is clunky for recordings on a hard drive or NAS; they are just stored video clips in five minute segments in a folder, and you'd have to know when something happened to find it easily.
    5) Although more intuitive than the hard drive/NAS playback, the SD card playback leaves a bit to be desired - there's forward only, no reverse, and when you get an alert, it doesn't take you immediately to the clip that recorded the activity - you have to scroll and find it. You can scan forward at up to 32x speed. There is clip-by-clip advancing, which is good.
    6) If you’re recording motion only, the playback timeline is helpful in seeing where your activity was but if you’re recording full-time, it doesn’t include colored segments to differentiate the motion from time-lapse recordings. You cannot filter for just motion events if you’ve recorded full time, either – or I just haven’t figured out how to do it yet.
    7) I wish I had an option for a bigger SD card on these units, but since these are just 2MP cameras, 128gb gets me a few days of continuous recording if I tone-down the frame rate to 8FPS or so, which is more than sufficient for most people's needs (unless you're trying to capture high speed activity, like passing vehicle traffic or something).
    8) WiFi connectivity is only on the 2.4GHz range, and not available on the 5GHz range.

    FYI
    1) The PC application must continue running in order to store video on a hard drive or NAS; otherwise, it stores just on the SD card (at the "edge").
    2) I am not subscribing to cloud services, so I cannot comment on that feature, but honestly, I don't need it; I'm pretty satisfied with the SD card. Just don't expect 30 days of recording, obviously - although you could get that duration on the PC if you assign enough hard drive space to it.

    While I did find some cons (everything has cons), they weren’t deal-breakers for me. All in all, this is a good camera and pretty decent VMS platform, easy to install and configure, and the price is awesome. I’ve ordered the PTZ camera to try next.

    Helpful 7 people found this helpful

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  • BEWARE - A 2 year warranty is not a 2 year warranty

    Geeman - Sep 05, 2022

    Product: Reolink Lumus
    Verified Purchase

    I own 3 of these cameras, Reolink Lumus. the last one I purchased January 3, 2021 I have some minor problems with the camera but it worked in late Oct. 2022 the camera security light stopped working. I contacted Reolink after a few back and forth they agreed the light was dead. To replace the camera I would have to pay $20. USD. They informed me the warranty is only 1 year.

    Helpful 3 people found this helpful

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  • Good camera but could use a couple of improvements...

    vanjmai - Sep 14, 2020

    Product: Reolink Lumus
    Verified Purchase

    Overall a good camera. However a couple of improvements needed. First, I bought this camera to change out a D-link camera but the Lumus has a much weaker Wifi antennae than the D-link camera, causing sporadic connection drop outs. Is there anything that can be done with the hardware/software? I have a RLC-410W about 10 feet away from the Lumus (facing another direction) but it gets full wifi connection. Could it be the external antennae making the difference? Second, PIR would be nice on the Lumus. Other than that, the camera seems to good. Looking forward to trying out the Argus 3.

    Helpful 2 people found this helpful

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  • It’s just okay.

    s fresh - Jul 29, 2021

    Product: Reolink Lumus
    Verified Purchase

    For the price it’s just okay. It says 1080p but if you want 1080p then the camera runs slow. If your wifi signal is low then that affects the reliability of the camera as well. Most of the time it runs alright, if you don’t look at it or touch it. Wish you didn’t need an SD card for playback. Wish the cord was a little bit longer. And probably more sensitivity options than low, medium, high. It picks up bugs that fly pass my motion sensor. The spotlight button doesn’t turn off the spotlight. And sometimes when you’re just watching it on the app it triggers the spotlight. Cheap but I expected better.

    Helpful 1 person found this helpful

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  • Terrible support

    Tomislav - Aug 28, 2022

    Product: Reolink Lumus
    Verified Purchase

    10 days after payment, the camera has not been sent yet. Terrible customer service doesn't respond to emails for 3-4 days. And here, after 10 days, I still have no information about where my package and order is. I do not recommend ordering from this site.

    Helpful 1 person found this helpful

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  • Better than expected

    Katherine - Nov 12, 2020

    Product: Reolink Lumus
    Verified Purchase

    I replaced my two SimpliCams (that were only 3 months old, much more expensive, and never detected ANY motion) with these because I wanted the spotlight feature for outside. These completely exceeded my expectations (obviously the bar had been set pretty low with the SimpliSafe cameras), so much so that I bought two more. On night one they caught two raccoons and fox in my backyard. Attached is the fox video.

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  • Works, but pixel motion detection is not good

    reo_4/8 - Nov 02, 2021

    Product: Reolink Lumus
    Verified Purchase

    The camera works as expected when used inside or outside. However, pixel motion detection is not working very well if the camera is placed behind a glass window Since they advertise the camera also has pixel motion detection beside PIR, I expected the lumus would work the same as RLC-820A camera behind a window.

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    • Reolink reo_4/8 - Nov 03, 2021

      Verified Purchase Official

      Thanks for your feedback. Reolink Lumus is with PIR sensor while RLC-810A without. No matter which detection type, it‘s not recommended to install cameras behind the windows. Because both vision and detection will be affected by the glass.
      Lumus is an outdoor&indoor WiFi camera, and you may install it outside the windows.

      Reply

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  • Ok Camera But Competitor Models Give You More for Less

    reolink - Feb 13, 2022

    Product: Reolink Lumus
    Verified Purchase

    The positive
    - Well build
    - Good video quality
    The negative
    - Can't be used with anything other than their app
    - No RTMP or similar stream, no intgeration into any system possible
    For what it offers the price is too high

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  • Great camera for the price

    Alex - Dec 23, 2022

    Replaced an older Reolink camera with this Lumus, works well, using mains power is just fine for my situation, set up easily, PC monitoring software works well. Great value for money!

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  • Best cameras

    Lucy - Aug 26, 2022

    Product: Reolink Lumus
    Verified Purchase

    We have a couple different cameras all over our house and these are the best ones so far. Great video quality's easy to assemble . Both work great

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  • Lumus

    Patrick Wicka - Apr 26, 2021

    Product: Reolink Lumus
    Verified Purchase

    Streaming to Google Nest Hub not working anymore!!

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