The doorbell is fine, but a big drawback is that when the doorbell rings, the phone does not play a sound or ringtone, you only get a popup message that you do not see if you do not have the phone in sight. So you can never respond in time when the doorbell rings. Reolink really needs to do something about this

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Like other door bells this one is not ringing / making different sound when some one push the bell . Getting only a push notification . I never expect this from Reolink.

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Happy to see the picture quality. The only thing i'm disappointed about is the rich notification isn't possible on the POE version of the doorbell. Hope to see this will be enabled in the future

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I can't unlock doors with it, other video-doorbells have such feature

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Just received the new POE Video Doorbell from Reolink. I prewired our new house for POE cameras during construction, including the doorbell so this was the last piece of the camera system needed to finish off the install. After waiting for months, it was installed in just minutes with two screws. Configuration was quick and simple like all their other cameras and we were online in no time through our 32ch NVR.

The view is perfect for our house but I have heard other's complain that it doesn't look down enough to see packages. We have dedicated cameras looking at each door so I get that view elsewhere so it's not a concern for us.

Overall I have no complaints or even suggestions for improvement at this time. It's a good size, looks decent and functions well so it's a perfect compliment to our system. We have passed on other brands for years and only bought the Reolink because it would connect to our existing system so easily and record 24/7. I just pre-wired my new workshop for one as well so now I'm just waiting on availability. I'll likely order a 2-pack and work on fishing a wire inside the wall so I can add one at our side entrance.

Since I plan on having 2-3 of these, I do have a question about the ability to pair multiple devices to the chime unit and change the tunes for different doors. I haven't seen that detail mentioned yet, nor seen additional chime units available so you can add them in other places like garages or back patios where you may not hear the original chime.

• Reolink stevenv24 - le 14 déc. 2022

  Officiel

  Dear Customer,
  
  Greetings,
  
  Reolink Chime provides five levels of volume from 0dB to 117 dB.
  High volume allows you to hear real-time notifications in every room of your house.
  
  Best Regards,
  Reolink Service Team

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• stevenv24 OCD Solutions - le 11 déc. 2022

  Achat vérifié

  How is the sound? I had a few from a security system and the sound is muffled and hard to hear unless you have your ear to the door bell.

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• dssamusaran OCD Solutions - le 24 nov. 2022

  Achat vérifié

  Great piece of information and return.
  
  I can't wait to receive mine.
  
  I also really would like to be able to order multiple chimes and pair them with a single doorbell cam.
  

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Doorbell looks and functions great but I cannot for the life of me figure out why it will not send me a push notification to my phone (ios) if I press the button? This is the most basic function of the device. Surely it cannot only rely on triggered motion to send a notification? What setting(s) am I missing? When someone PRESSES THE BUTTON I should be able to setup either a visual and/or audio push notification on my phone and choose the tone I want and all that fun stuff. Is this thing actually missing the simple basics? Help

• Sana Aquila - le 30 janv. 2024

  Officiel

  We apologize for the inconvenience. I've initiated a customer support case for you to address your issue. Our support team will reach out to assist you further. Thank you for your patience and understanding.

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Video quality is great, but the biggest draw back is when the doorbell is pressed you can't get a notification on your phone. You can set up a detection notification, but I don't find that helpful on a front door. I only want a notification when someone is there and presses the button.

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After a month and a half of use here is my review

-My doorbell is plug with an Ethernet cable of 75m long, and it works just fine! Although plug in the cable, if the direction of the cable is not correct, is kind of tricky.
-I use the mounting Wedge, but i wish i could have different angle. In my case a lower angle will be better.
-The protection from removing the doorbell is too weak!
So I add an extra layer with a metal band screw to the wall to prevent thief
It's really bad, that no protection thief box was release!
-Due to the localization of my doorbell, i also add a rain cover on top of it. It kind of diminish the upper viewing angle a bit, but i rather like than a soaking doorbell
I also add a scotch around the bell and the Wedge to prevent dust and rain to go in, and the unmount hole to be accessible!
So to finish, if your doorbell easily thief accessible, prior the installation think of protecting it!

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I switched from Ring to Reolink POE Doorbell and will never look back. The doorbell seems robust and the POE connection alongside ONVIF, RTMP, RTSP, FTP, and even SD Card makes it the most unique doorbell camera ever.

I wish their ONVIF or 2-way audio could work with third-party applications. It's 5 of 5 but I only give it 4 because not having 2-way audio for third-party applications.

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I held off buying other doorbells hoping that Reolink would make one, and they did. I am really glad that it's POE because hardwiring is always more reliable.

I am fairly pleased with it except as others mentioned the notifications to a phone are sub par and the stream URL for use with 3rd party systems is nonstandard.

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