User Experience Program

Last updated on 15 April 2019.

We sincerely invite you to join Reolink User Experience Program to help improve our products and service. Please read the following terms carefully before you agree to join the program. Mind that we reserve the right to amend the terms and conditions at any time without prior notice and all the changes will be updated in this page timely. You are free to join or quit the program via Settings in Reolink App at any time.

Information That We Collect

Taking part in the program means you agree us to collect the data including:

1. Basic Information of Mobile Devices

1). App versions (Android version names or iOS Bundle versions)

2). Locations (countries or regions)

3). Brand names of your mobile devices

4). Device types (mobile phones or tablets)

5). Device models (full name of your devices)

6). Time lag between you tap on the app icon and see any contents in the app for first-time use (unit: millisecond)

7). Language settings

8). Operation system versions of your devices

2. User Operating Information

1). Total clicks of each feature

2). Total clicks of pages, buttons, etc.

3). Duration of specific pages like the live viewing page

How We Use the Collected Information

The collected data is only used to help us better understand the importance and priority of product features so as to optimize the management and improve user experience.

Join or Quit the Program

You are free to join or quit the program via Settings in Reolink App at any time as you wish. We will stop collecting and using your information when you choose to remove yourself from the program.