· Free shipping now applies to all orders shipping to the countries and regions listed in Shipping & Delivery.
· The total sum listed in checkout is only the money you need to pay for the product(s).
· Disclaimer for Tax: We do NOT be held responsible for any duties, taxes (including VAT) and brokerage fees (if need be). These charges are recipient's responsibility.
· Disclaimer for foreign/international transaction fees: You may see an extra charge on your credit card statement called a Foreign Transaction Fee or International Transaction Fee. It is charged by your credit card issuing back, based on the terms in your credit card agreement. Reolink is NOT responsible for this fee.

All orders placed and paid for before 2PM (GMT+08:00) will be dispatched the same working day (if the products are in stock). If possible we will do our very best to ship any orders after this time which we often do regardless but this cannot be guaranteed. Alternatively they will be dispatched the following working day. Orders placed on a weekend day will be processed within 1 – 2 business days.

Please ensure your address details are correct as once the parcel is on its way we cannot re-direct it. All orders will only be dispatched to the address given at the checkout.

You can check the Shipping and Delivery Policy before you place any order, and check Warranty & Return Policy for Warranty Policy, Return Policy and Refund Policy. You can also contact us for any problem. We are glad to help.