Forum Software Reolink Client Reolink Client & Users & Password

This topic contains 1 reply, has 2 voices, and was last updated by  Anonymous 3 years, 8 months ago.

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    Hi, i have just installed the latest version of the client software for both Mac and Windows.
    I cannot get any of the users that i have setup to work, all that works is the Admin Account in windows version.
    In the Mac version i cannot access at all it says the Username and/or Password is incorrect, this i haven't changed and the Admin one doesn't work either intact i haven't changed the password for that one i have kept it blank for now.

    Any help would be great,



    Hi Rich,
    For your problem, please kindly log-in with your user&password via the browser or the phone app to check.
    Also, can you see the other users when you log-in on the windows client?
    And please upgrade your IP Camera to the latest firmware version to check.

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