I have updated a few different Reolink NVRs that I work with to the latest firmware available on the website. Something that I am noticing is that the NVRs are losing connection and require me to do a hard reboot to get them back online. Is there a known issue? How can I troubleshoot this to try and figure out how to solve it?
May I know the model number of your NVR system? If it’s possible, you may downgrade the firmware to the previous one to see whether it solves the problem. Then it will be double confirmed. Thank you very much for your understanding!
Hi Corey, the latest firmware for your NVR is N180811, refer to /firmware/. If it still doesn’t work, please go to support.reolink.com to submit a request to the support team and they’d help you to solve it. Have a nice day!