Forum General Discussion Need Help

This topic contains 4 replies, has 5 voices, and was last updated by  Owen Cook 1 week, 3 days ago.

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  • Author
    Posts
  • #209074

    James
    Participant

    I can no longer view my cameras on my iPhone when i'm away from my home. I just changed to T-Mobile internet so i'm assuming that's the problem. Any suggestions???

    #213704

    Carl
    Keymaster

    Hi James, may I know what's the model of your camera? Also, please refer to https://support.reolink.com/hc/en-us/articles/360006684014-Check-System-Status-via-Reolink-App to take a screenshot and send to our support team for a further check. Refer to https://support.reolink.com/hc/en-us/requests/new.

    #294818

    sg1973756
    Participant

    I can no longer view my cameras on my iPhone when i'm away from my home. I just changed to T-Mobile internet so i'm assuming that's the problem. Any suggestions???

    I didn't understand your problem, but first you should tell us what is your model no so it could be better to understand the problem which you are exactly looking answer.
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    #400327

    Laura Palmerson
    Participant

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    #410025

    Owen Cook
    Participant

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