Hello good day, I have a problem with the camera (it’s new), where can I ask for support or how can I solve it? the camera has water in it, it is like humidity, after a few hours it appears in the lens of the camera, I leave some sample photos of what is happening; the camera is inside my house, it is not where I can receive water of any kind. Thank you.
My first (bought in 2016) RLC-411ws mounted outside had a moisture intrusion problem as well. Reolink replaced very quickly under warranty, and the replacement (and all other Reolink’s) have had no issues.