Forum Software Reolink Client Maximizing Reolink client only goes to main monitor

This topic contains 9 replies, has 5 voices, and was last updated by  navaratx 3 years, 2 months ago.

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  • #4424

    jasonhu
    Participant

    I have a multi monitor setup and I'd like to maximize the Reolink Client on a secondary monitor; however, it appears that whenever the program is maximized, it defaults to the main monitor and refuses to maximize on the current monitor it is displaying.

    #4454

    Anonymous

    Hi Jasonhu,

    Would you please kindly send some snapshot or photos of your issue?

    We tested in two modes:
    1. COPY the main monitor to a second one:
    REOLINK CLIENT will display on the 2 monitors at the same time. When we maximize the client, both monitors respond the same and get maximized client.

    2. EXTEND the main monitor to a second one:
    REOLINK CLIENT will display only on the main monitor. Whatever we do, it can only respond in that monitor.

    We will check more upon your photos and analyze. Thanks.

    #4457

    jasonhu
    Participant

    Hi!

    I have two monitors that are not copies of each other. They are an extension. When maximizing, no matter where the Reolink Client is, the maximized Reolink Client will only go to the main monitor. I want to have the Reolink Client maximized on the secondary monitor but that is not possible currently. It should be relatively simple to modify the code that will allow the Reolink Client to see which monitor the program is in and maximize the window to the current monitor.

    I took a short vid showing this issue, but maximize file size for attachment is 521 KB.

    Thanks!

    #4503

    Anonymous

    Hi Jasonhu,

    Thanks for your more details of request. I have got your point and will feedback to our engineer for check now and will update you.

    Thanks.

    #4747

    chaycock
    Participant

    I reported this problem months ago via email to the support team. I see it still has not been fixed.

    I have the exact same issue.

    #4753

    Anonymous

    Hi Chaycock,

    Yes. We have got your feedback and sent to engineer. As the client has great changes to record and transcode MP4 files directly, it is a long time for this new version to be published. In this week, it has been under test and hopefully the new version can be released in 1 week. Thanks.

    #6297

    navaratx
    Participant

    Same here, I have 4 screens, its annoying. I usually minimize to 1440*900 so I can move it to the other screen. But it has to stay at 1440*900.

    System #1: 1x16CH NVR, 1xRLC-423, 1xRLC-420, 3xRLC-422
    System #2: 1x16CH NVR, 1xRLC-423, 7xRLC-422

    #6328

    Anonymous

    Same here, I have 4 screens, its annoying. I usually minimize to 1440*900 so I can move it to the other screen. But it has to stay at 1440*900.

    Hi, we do not support Maximizing Reolink client to the other screen now. And we are working on this feature.

    #6378

    greg.walls
    Participant

    After you maximize the app you can try:

    Win+Shift+Left arrow: Move window to the monitor on the left
    Win+Shift+Right arrow: Move window to the monitor on the right

    This will shift the program to another monitor. I tried on mine and it worked.

    #6628

    navaratx
    Participant

    Thanks greg.walls, good tip!

    System #1: 1x16CH NVR, 1xRLC-423, 1xRLC-420, 3xRLC-422
    System #2: 1x16CH NVR, 1xRLC-423, 7xRLC-422

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