Forum › Security Cameras › Wire-Free Cameras › Eco – Mount Issues

This topic contains 3 replies, has 2 voices, and was last updated by  David 2 months, 1 week ago.

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  • May 8, 2019 at 2:47 pm #257696

    David
    Participant

    1) I have had 3 attempts to attach the Eco to the security mount so that the camera is the right way round.
    Each time, the aerial has got in the way and I have been forced to mount the camera upside down and the use the App to rotate the image.
    Anyone else had a similar problem?

    2) I have cursed the little white spacer which fits inside the mount. If you are up a ladder, you have to be very careful to ensure the spacer doesn’t fall out when you unscrew the camera from the mount.

    3) What is the purpose of the lock screw? I have watched an official Reolink YouTube video and they obviously don’t have the lock screw fitted and simply screw the camera to the mount.

    May 8, 2019 at 3:10 pm #257708

    Carl
    Keymaster

    The screws are used to fix the camera to the wall, you need to drill holes on the wall according to the template at first, then use the screw to fix the camera. And you can install the antenna to the camera at first, then screw the camera to the security mount. Please find the way to install the security mount in the attachment. If you have other problem during operation, please send an email to support@reolink.com for further assistance. Thanks.

    Install-the-secuirty-mount

    May 8, 2019 at 3:11 pm #257709

    Carl
    Keymaster

    Please find the way to install the security mount in the attachment.

    Attachments:

    1. Install-the-secuirty-mount.png

    May 9, 2019 at 1:57 pm #258524

    David
    Participant

    Thank you for reply.
    When I mentioned the lock screw, it is a little silver screw and there is a hole for it to be inserted and then the screw tightened.
    I haven’t seen any mention of this screw in the documentation and your Reolink YouTube video (https://youtu.be/01ptIq0551o) doesn’t show it being used.

    • This reply was modified 2 months, 1 week ago by  David.
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