Forum Software Reolink Mobile App Connect using domain

This topic contains 1 reply, has 2 voices, and was last updated by  Carl 5 months ago.

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  • Author
    Posts
  • #245814

    Ninko
    Participant

    Hi,
    I'm trying to connect to my camera using the Android app via my own domain name, but it keeps failing to connect.
    Any help please?
    Thanks

    #245902

    Carl
    Keymaster

    You can try to log in the camera using the UID, which is our recommended login method. If you still fail to connect this camera to the Reolink App, please list the specific issue and the model, then send an email to support@reolink.com. We will check it for you soon.
    Sorry for any inconvenience caused to you. Thank you for your patience and understanding.

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