Forum General Discussion Client server for windows

This topic contains 3 replies, has 2 voices, and was last updated by  Cynthia 1 week, 6 days ago.

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  • #375302

    serge claveau
    Participant

    In records local setting when I enable motion 24/7 and save this setting if I closed reolink program why when I open the reolink program my motion setting is deactivated and chance to none?

    #375880

    Cynthia
    Keymaster

    Hello, I tested and the client will save the settings even when you close the program and launch again.
    Please check whether the settings are correct here: https://support.reolink.com/hc/en-us/articles/360003432274-Set-up-Local-Record-Settings-via-Reolink-Client-Windows-
    Please also make sure you get ”saved successfully” notice after you click save button.

    #381419

    serge claveau
    Participant

    Sorry but I have done what you told me and I have the problem my setting are not save when I closed the program ...thank anyway

    #382361

    Cynthia
    Keymaster

    Are you using the latest Client? Please download the latest Reolink client and check the issue again. If the issue still remains, please contact the support team at support@reolink.com and ask them to help you troubleshoot. Thanks.

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