Camera connecting to wrong access point

This topic contains 2 replies, has 2 voices, and was last updated by reolink 1 week ago.

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January 12, 2021 at 7:10 am #1241869

reolink
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I have 3 ubiquiti WiFi access points at my house. One of them is in my shed and a WiFi camera is about 4 metres from that access point. There is another access point outdoors that is much further away through 2 layers of tin and a brick wall. For some reason it always connects to the access point further away. The signal isn't that great but it struggles to the grim death to hold on to that access point. I have posted on the Ubiquiti forum but they have said ultimately it's the camera's decision which AP it connects to and likely the WiFi code on the camera is poor. Camera model is E1

January 12, 2021 at 7:22 am #1241882

Crimp On
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Well, Ubiquiti is correct that the DEVICE decides which WiFi access point to use. WiFi capabilities of devices vary a lot. Some things, like smartphones, tablets, laptops, are designed to ”roam” and their WiFi software constantly looks for access points with stronger signals. Others, which tend to remain in one place, sometimes ”stick” with the first access point they find.

Have you tried doing a ”reset” on the E1 camera and setting it up when 4ft from the desired access point? Often, powering off and back on does not ”reset”. That requires sticking something into that tiny ”reset” hole on the camera.

January 12, 2021 at 12:09 pm #1242196

reolink
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Crimp On wrote:

Have you tried doing a "reset" on the E1 camera and setting it up when 4ft from the desired access point? Often, powering off and back on does not "reset". That requires sticking something into that tiny "reset" hole on the camera.

I could try that but I don't think it's a solution. It has connected to the closer AP before but for some reason seems to prefer the AP that is further away. It will jump to the other AP after a day or so.
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