Forum › Security Cameras › Wire-Free Cameras › Argus Pro set up

This topic contains 2 replies, has 3 voices, and was last updated by  Linh Thùy 1 year, 6 months ago.

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  • May 24, 2019 at 11:10 pm #269523

    enfield250
    Participant

    Hello!
    I took delivery this morning of an Argus Pro camera and solar panel.
    I inserted the battery and got the message ”run Reolink app, add the camera and set it up”
    So I installed the app on my Galaxy J5, scanned the QR on the camera, input the wi-fi code.
    Scanned the QR between camera and phone then.
    Message ”camera connecting to router, please wait”, then ”connection to router failed”.
    I have a BT Home Hub 4 (type A) Software version 4.7.5.1.83.8.130.1.32.1.3.
    Am I missing something or is the hub not compatible with the Argus Pro?
    Is there a way of connecting the camera direct to the phone or does it have to go through the hub?
    Cheers

    May 25, 2019 at 10:10 am #269953

    Carl
    Keymaster

    The camera can scan the QR code generated on your phone but it prompts connection to router failed, right? Please confirm the problem referring to Wi-Fi Connection Failed when Setting up Battery-Powered Cameras. If the problem still exists after reading this, please send an email to support@reolink.com. Our support team will check it for you soon. Thanks.

    August 26, 2019 at 11:30 am #341182

    Linh Thùy
    Participant

    It is a good and amazing article. Your information is very useful for me and for others. Thank you so much.
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