Forum Security Cameras Wire-Free Cameras Argus Camera won't hook up to PC Client software – works great on mobile app

This topic contains 10 replies, has 9 voices, and was last updated by  Simon 1 year, 11 months ago.

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
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  • #59264

    Rodney Ruth
    Participant

    Hello – I just got my 3 argus cameras in the mail today. They hook up great to the phone app but they will not hook up to the PC Client software. I have 5 other cameras attached to the software and they work great. It won't find the argus with a scan nor will it log into the camera if I put in the manual data. HELP!

    #60291

    Bob
    Moderator

    Dear Rodney,
    For now, Reolink Argus cameras can only be added to Reolink App.
    That's to say, you can not view them on Web client or desktop client software. Sorry for any possible inconvenience.

    #65214

    matt.vann
    Participant

    What kind of crap is this? The whole reason I bought my Argus was to expect the same support that I have with my current PoE cameras. Any ETA when the desktop client will support scanning a WLAN?

    #65291

    juliegff
    Participant

    I am having the same issue, I want to use my Mac to see my camera output, so very interested in when this will be possible

    #65397

    Bob
    Moderator

    Hi guys, we are working on this- making PC client to work with Argus cameras. Some issues need to be solved. We appreciate your patience and kind understanding.
    Wish you a nice week.

    #69728

    stuartmcginnigle
    Participant

    Hi Guys, is there any update on this? I have just received my Argus and I'm dismayed to find out I can't connect to it other than via the mobile app. I have no way of integrating the camera into my existing setup.

    Is there an ETA on when this will be supported.

    Also the email alerting just does not work so I'm left with a camera that is next to useless.

    #69791

    Rabieau
    Participant

    Hi Guys, is there any update on this? I have just received my Argus and I'm dismayed to find out I can't connect to it other than via the mobile app. I have no way of integrating the camera into my existing setup.

    Is there an ETA on when this will be supported.

    Also the email alerting just does not work so I'm left with a camera that is next to useless.

    Hi,
    No update, it's impossible to connect it other than via the mobile app. I'm very disapointed too. I can't connnect it via my domotic box, so can't connect to my NAS synology.

    #70011

    Bob
    Moderator

    Hi guys,
    We are working on it.

    @stuartmcginnigle, why would your email alerting won't work? Do you mind contacting our support and do some troubleshootings? It should work as all others do. Thanks.

    #70953

    Phil Merricks
    Participant

    Adding my voice to this thread – this is urgently required basic functionality. 10th October – how is this feature development progressing? What's left to do? Can I be of assistance?

    #71243

    jp.rojas65
    Participant

    I'm extremely disappointed at this not been already taken cared of. This should be at the highest priority to address.
    The complete idea can't be that you should run around with the phone every time you want to look at your cameras.
    It should not matter if they are wired or wireless the idea is to have decent visibility and you don't achieve that on a freaking 4,7″ screen.
    The APP is for me only an added on... Primary is the PC/MAC-client or the NVR application itself where the output to a bigger screen should show all our reolink cameras wired and wireless.

    Get a grip it's is only Software and address this asap. You are losing ground.

    What does ”working on it” means? Pls, provide a decent ETA. So that anyone with particular needs can take appropriated actions.

    #78968

    Simon
    Participant

    Any news on this yet?
    I just want to be able to record stream to iSpyConnect.
    Is there a path that I can get the stream and audio from?
    It's currently plugged in via the USB port on the camera so no concerns about battery life.

    Regards
    Simon

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