Forum Software Reolink Mobile App App not connecting to router on install

This topic contains 1 reply, has 2 voices, and was last updated by  Cynthia 3 months, 2 weeks ago.

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  • #1255210

    stopjunkmail35
    Participant

    Seeking further info from Reolink community on why the app stopped connecting over the last month.

    The security cameras apps and router have been reset many times over the last month.
    I also followed all the Reolink troubleshooting

    The Reolink app (Android) has also been uninstalled (files wiped) then installed.

    With the app I can get has far as connecting to the router and no further. this happens with all three cameras.

    #1258424

    Cynthia
    Keymaster

    Please contact https://support.reolink.com/hc/en-us/. We need to check some details with you.

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