Forum Software Reolink Client Anti-virus

This topic contains 2 replies, has 2 voices, and was last updated by  larrykay 3 years, 3 months ago.

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  • #11904


    Norton antivirus won't let me download new client software. Whats up with this?

    Filename: reolink client windows v7.1.2.43.exe
    Threat name: WS.Reputation.1Full Path: c:\downloads\reolink-client-windows-v7.1.2.43\reolink-client-windows\reolink client windows v7.1.2.43.exe


    On computers as of
    11/5/2016 at 1:26:13 AM

    Last Used
    11/5/2016 at 1:28:13 AM

    Startup Item


    Threat type: Insight Network Threat. There are many indications that this file is untrustworthy and therefore not safe
    reolink client windows v7.1.2.43.exe Threat name: WS.Reputation.1
    Very Few Users
    Fewer than 5 users in the Norton Community have used this file.

    Very New
    This file was released less than 1 week  ago.

    This file risk is medium.
    Source: External Media

    Source File:
    reolink client windows v7.1.2.43.exe


    File Actions

    File: c:\downloads\reolink-client-windows-v7.1.2.43\reolink-client-windows\ reolink client windows v7.1.2.43.exe Removed
    File Thumbprint – SHA:
    File Thumbprint – MD5:
    Not available




    It appears that Symantec/Norton has not seen much use of this file across it many customers (low volume of use) so based on their reputation of the file itself, they mark it as suspicious.  Most malware/viruses are detected in very new and low use files, so the product says this client software is debatable until they get more details or users of it.  It often also means that the file has not be signed by a trusted certificate, etc.

    The risk you show is one that flags on ”reputation” of the file and no other risk.

    Currently deployed covering horse stables and home
    (01) - 16-port POE NVR
    (14) - RLC-410B POE
    (01) - RLC-423 POE
    (01) - RLC-C2
    (01) - RLC-Keen
    (01) - Argus



    Thats what I figured but it should have a trusted certificate. Wonder how many others are having this problem?

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