For Reolink customers who have:
any technical issues while using our products or services
any payment or delivery problems while placing your orders
any feature suggestions
any other concerns
For Reolink customers who request a warranty, return or exchange:
Reolink wants you to be thrilled with our products. However, if you are not totally satisfied with your purchase and need to return or exchange them, we are here to help.Start a Request
For the media, bloggers, or YouTubers:
If you are interested in Reolink products and want samples to get more information about our products or services, please contact us at pr#reolink.com (replace # with @).
251 Little Falls Drive, Wilmington, New Castle, Delaware, United States
Telephone: +1 833-424-0499 (Pacific Standard Time 5:00 pm to 2:30 am, Monday to Friday)
Please note: DO NOT return items to office address. To return a product, start a warranty request first.