Reolink Certified Refurbished Products are pre-owned Reolink security cameras or NVRs that have been inspected and tested by our qualified engineers to work as new. Some refurbished products may have cosmetic blemishes like minor scratches or dents, which do not affect performance.

Note: Due to product upgrading, a refurbished product may slightly differ from its latest version and may not have a microSD card slot or some other minor features listed on the product page.

Yes. Every product completes a rigorous refurbishment process prior to sale.

• It goes through the thorough cleaning and inspection process;
• undergoes full functional testing, and any defective modules are replaced;
• upgrades the firmware and changes to new UID;
• is repackaged;
• completes Final Quality Assurance inspection;
We guarantee every refurbished product meets the same functional standards as new products.

All Reolink Certified Refurbished Products come with our standard 1-year warranty. For more information, please check our Warranty Policy .

Refurbished products are not eligible for a full refund and can only be exchanged for refurbished products, not new products. For any questions, please contact support@reolink.com.

A refurbished product has been labeled “Product Condition: Refurbished”.