1. How to Report a vulnerability
(1)Send an email to support@reolink.com
(2)Create a ticket for technical support on our official website https://support.reolink.com/requests/
2. Review of Your Feedback
(1)We will acknowledge your feedback within 3 working days and start the evaluation.
(2)You will receive a response to your feedback within 7 working days. If necessary, we will communicate with you to clarify further details. Thank you for your support.
3. Fix Process & Subsequent Feedback
Typically reported vulnerabilities will be resolved within 3 months. The exact time depends on the difficulty. The progress and status of the repair will be communicated to you via email.
We appreciate you taking the time to share your thoughts and suggestions with us.
Google, Google Play, Google Assistant and related marks and logos are trademarks of Google LLC.
Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Mac and Safari are trademarks of Apple Inc.
App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
Firefox and the Firefox logo are trademarks of the Mozilla Foundation in the U.S. and other countries.
Other product and company names mentioned herein may be trademarks of their respective companies.
