I am using a PC. Suggest you open a ticket. I have always found Reolink quick to respond. I have already suggested a rewind function, via their tech help, would be essential and as this is a beta, they could be open to ideas to improve.
I don't have an answer as to why this happens but you shouldn't need anything else. You may want to try looking at your firewall settings but I am no expert!
You expand the timeline by clicking the timeline button on right side of timeline, then use your scroll wheel on your mouse to expand it.
Like I previously said, once channel is dragged into the playback, there is no fast forward button. There is a button before it is dragged over.
I did figure out you have to drag the channel out of playback, simply going back to live view does not remove it.
Thanks for the pointer on the timeline!
The fast forward button works on mine even when the channel is dragged into the window.
There are 2 modes, Live and Playback. Switch back to live or just drag another camera into the playback window. There is a fast forward control in the bottom right hand corner. There is no reverse playback ( which is a huge oversite as is the inability expand the timeline to enable fine tuning of the playback).
I use 24/7 into the NVR. If I understand your response, by using the NVR, I cannot playback the previous hour! Is this a setting that can be changed?
If not, it's crazy that one cannot review recent footage. In an emergency, it could be imperative to be able to rapidly review previous minutes.
If this is the case and it's not user configurable, can we get an urgent firmware upgrade to address this?
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