Forum Replies Created

Viewing 15 posts - 1 through 15 (of 17 total)
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  • in reply to: Anti-virus #11933

    larrykay
    Participant

    Thats what I figured but it should have a trusted certificate. Wonder how many others are having this problem?

    in reply to: RLC-410WS Audio Issue #7592

    larrykay
    Participant

    I had other issues with the Reolink Camera. Haven't tried the audio recording yet but I can hear outside noise. The camera's are great for viewing and keeping tabs on things while you away. But I felt like I was the Beta tester for these cameras. I think Reolink should have put more thought into this camera before they released it. Firmware glitches, wrong software updates. Poorly written Instructions, poorly written and confusing option menus. Just my 2 cents worth.

    in reply to: RLC-410ws #5293

    larrykay
    Participant

    My setup is Computer, router , switch. Out of the switch I have a smart TV a BluRay player and one camera.The camera is not recognized by the network. which all are on the same network. I know it should work but it doesn't. When the camera is connected to switch my other camera which is also wifi is not recognized either until I disconnect the ethernet wire.Then all cameras are shown on network.

    in reply to: RLC-410ws #5284

    larrykay
    Participant

    Well mine doesn't work trying to run it through a switch using Ethernet cable and the cameras power supply,also when I try to do this none of my cameras that are on wifi work. As soon as I disconnect it from switch all cameras come back online. Figure this problem out?

    in reply to: Firmware (Version: 1169_16070803) for RLC 410ws #5198

    larrykay
    Participant

    Updated client to v7.1.1.36 my problems still persist.

    in reply to: Firmware (Version: 1169_16070803) for RLC 410ws #5191

    larrykay
    Participant

    Sorry no Buttons for SD card or Hdd. I think Camera should be replaced Order# 108-3164097-5442612

    Please edit post and remove personel information

    in reply to: Firmware (Version: 1169_16070803) for RLC 410ws #5190

    larrykay
    Participant

    Would you please edit this post, didnt want to put personal info in it.

    in reply to: Firmware (Version: 1169_16070803) for RLC 410ws #5183

    larrykay
    Participant

    Sorry no Buttons for SD card or Hdd. I think Camera should be replaced Order# 108-3164097-5442612

    in reply to: Firmware (Version: 1169_16070803) for RLC 410ws #5148

    larrykay
    Participant

    Hi,Larrykay,
    We are sincerely sorry for the trouble caused to you.
    For further troubleshooting, would you please update your firmware to the previous version and see if the SD card would work again? This could help to identify whether this is a firmware issue or a hardware error due to the upgrading. To get the previous firmware, please send an email to support03@reolink.com, we will sent that to you as soon as we get your email.
    We will try to replicate the issue to find the possible reason, If any update, we will keep you posted. Thanks.

    Firmware went back to older version successfully, but I am still missing my Scheduling button and SD card Button. I also rolled back my client software to v7.1.2.28. Now what Do I do?
    Thanks

    in reply to: Firmware (Version: 1169_16070803) for RLC 410ws #5138

    larrykay
    Participant

    Thanks Dick, I did update the client to v7.12.28, you would think Reolink could help out a bit.


    larrykay
    Participant

    Not so good for me. Lost my SD card button Also My Schedule Button for setting record time, Need help from Reolink support Plese, Also have posted in the General forum section about the same problems.

    in reply to: Firmware (Version: 1169_16070803) for RLC 410ws #5132

    larrykay
    Participant

    Also should I update firmware with Ethernet connected? or through Windows7 Desktop client software without ethernet wire hooked up?

    in reply to: Firmware (Version: 1169_16070803) for RLC 410ws #5130

    larrykay
    Participant

    If no fix soon it will be going back to Amazon prime.

    in reply to: Firmware (Version: 1169_16070803) for RLC 410ws #5129

    larrykay
    Participant

    I'm glad I only did 1 OF MY 3 Cameras, will have to wait and see if reolink can come up with a fix. Wish there were a call center, email support to slow.

    in reply to: Firmware (Version: 1169_16070803) for RLC 410ws #5119

    larrykay
    Participant

    Same thing here I think Reolink has posted the wrong firmware
    Shows firmware version 1169_16070803 on web site but my verification is also 168_16070800" Have tried 6 times same thing, also reset camera,which you need another person to hold reset button while you reconnect power to camera.

Viewing 15 posts - 1 through 15 (of 17 total)