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  • in reply to: how to get better pictures #5963

    barry
    Participant

    Yes it works !!! sooooo much better thankyou

    in reply to: how to get better pictures #5839

    barry
    Participant

    Here is a copy of my mac client screen there is no option like yours ”local settings”

    Attachments:
    1. screen-3.tiff
    in reply to: how to get better pictures #5837

    barry
    Participant

    Hi I use the mac client which appears to be a different looking version to yours there appears to be no local setting in the top right corner.The nearest setting that appears to be like yours is on the camera settings itself on my version of the software. See screenshot 2 .The stream type is set to clear but there appears to be no option to set or change the sub stream on recording.
    If we can't resolve on the forum for the benefit of others I will send you the password details.

    Thanks in advance for your help

    Barry

    Attachments:
    1. screen2.tiff
    in reply to: how to get better pictures #5816

    barry
    Participant

    Hi
    Grateful you responded so quick. 1) My camera is a ”Reolink RLC410 4MP 2560X1440 Home Surveillance POE IP Security Camera” 2) The file is recorded straight to local path on my computer 3)Where is the option for substream /mainstream selection ? It could explain the problem? 4) I can supply passwords etc by email but not on the public forum .How would I do that direct with you ?

    Thanks in advance for your support
    regards

    in reply to: how to get better pictures #5669

    barry
    Participant

    I too have the same problem I tried adjusting the backlight and the recorded picture is still terrible-Its all pixelated. The camera image whilst not in record is much better.I am using only one camera.Any advice ?

    settings
    exposure seems to be fine and its always pointed at the ground
    resolution 2560x 1440
    frame rate 25
    maximum bit rate set 8192
    h.264 profile high
    anitiflicker off
    exposure auto
    day night auto
    back light makes no difference on various settings

Viewing 5 posts - 1 through 5 (of 5 total)