I have just installed two Argus 2 cameras at my house. Whenever there is a push notification from either camera only one phone will receive it. Both phones are Apples, one is a 8 and the other a 5c. The 8 gets more notifications than the 5. Whats up and how do I fix it?
Hi Tim, is that the 5c cannot receive any push notification when you exit the Reolink app? If it is so, it should be your phone's settings issue, please refer to https://support.reolink.com/hc/en-us/articles/360006859874-Troubleshooting-Can-t-get-the-push-notification-from-Reolink-battery-powered-camera to check. If it still doesn't work, please submit a request to the support team. They'd help you to solve it soon, refer to https://support.reolink.com/hc/en-us/requests/new.
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