This topic contains 21 replies, has 5 voices, and was last updated by jc 11 months, 2 weeks ago.
May 5, 2020 at 3:18 pm #565363
Thank you for the explanation. I guess we'll be waiting for Reolink to open up the camera's then...
Best, RaunoMay 5, 2020 at 4:14 pm #565387
Vincent Le BourlotParticipant
IMHO you'll be waiting for a while...May 5, 2020 at 4:39 pm #565391
Yeah, it looks that way, unfortunately. I managed to get the notification images stored to my Google Drive folder automatically with Zapier. Doesn't help with the timelapse and Zapier also costs something if I get more than 100 hits per month.
I also found this: https://pypi.org/project/p2pcam/
I guess that works with IP cams only. I'd love to know how the authentication with UID is done to implement it to that.May 28, 2020 at 1:46 pm #599731
I fully subscribe to other participants messages.
I have been waiting for IFTTT for very long time now for smart home integration and it never came despite being announced repeatedly for almost years now...
However I had the good surprise to see Alexa support added and was very happy about it up until I saw that it only does video streaming. I am sorry to say that, but that feature is useless to me and probably most other users while super useful actions are not there (in particular PIR activation/deactivation, notification to/from Alexa so that for example when alarm goes on my smart lamps outside the house will light up).
I guess that the bulk of the work is now done for compatibility with Alexa, so quickly adding just already those 2 above-mentioned features would change my life and finally make those cameras great again.
As for others, I was really happy about those products at the beginning and chose those cameras (Argus Pro in my case) because IFTTT was announced. Now, what was once a great camera is clearly lagging behind competitors because of the lack of integration with other systems, that is a huge deception.
I have planned for long to buy many cameras for my family but have waited that those announced features are available but after waiting so long I am about to go to other brands especially also cause the only answer to users asking for those features is that Reolink is working on it and it will come this year (postponed by 1 year every year...). So I do not trust anything Reolink says now and the lack of actual plans/dates is even more troubling.
Thank you.May 31, 2020 at 11:41 pm #603609
Hi, sorry for inconvenience. We will forward your request to our R&D Department for consideration.
Currently, most of our cameras are compatible with Google Home and Alexa, we believe IFTTT will be our next plan soon.
It will take time to evaluate the request and to implement it. We appreciate your kind patience and understanding.June 6, 2020 at 2:05 pm #610185
Hi Cynthia, unfortunately again the answer provided by reolink is of absolutely no use with no timeline or details provided on IFTTT or answers on Alexa features.
Having a simple videolink with Alexa and claiming compatibility seems to be just a marketing thing unless and until you actually provide useful functionalities as pointed out in my post and the ones from other users.
I regret that again the feedback from reolink appears as a simple copy/paste of previous answers and lacks any actual substance. But again, the lack of useful customer support/feedback is also what I pointed out in my previous post so I cannot say that I am surprised...
Thank you.June 6, 2020 at 6:47 pm #610358
Hi there, since our camera doesn't support the IFTTT now and if you add the camera with Alexa you could only view the live stream, we have escalated this to our development team, there are lots work requires to do and we must evaluate this request first, if its possible that we will make is available in the future upgrade and let you know, thanks so much for your kindly patience in advance.
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