Forum Software Reolink Mobile App what kind of symbol is that? What does it mean?

This topic contains 6 replies, has 2 voices, and was last updated by  Cynthia 1 month, 1 week ago.

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  • #1375518

    sven
    Participant

    Hello,

    I have been using the reolink app on the iPhone with several cameras from the argus series for years. Now I recently added another argus 2 and an Argus PT. Both show a blue symbol next to the respective name in the app – see attached photo. What does this sign mean? This is NOT displayed on the other Argus that have been installed so far. This irritates me. What does this sign symbolize?

    Thank you for your answers.

    Attachments:
    #1381277

    sven
    Participant

    does nobody have an answer?

    #1381990

    Cynthia
    Keymaster

    This symbol means that this camera has been bound to your Reolink account.

    #1382687

    sven
    Participant

    Thank you for your answer Cynthia. But why don't I have this Symbol on the 15 other Reolink cameras that I have had for years? I only have it on the lautest two new installed cameras. Why not at all cameras?

    #1383830

    Cynthia
    Keymaster

    Can you send the cloud or smart home page on the app to https://reolink.zendesk.com/hc/en-us/requests/new? Our support team will help further.

    #1383927

    sven
    Participant

    done... hope to hear soon.

    Attachments:
    #1392429

    Cynthia
    Keymaster

    Our support team will reply to you within 24 hours.

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