Forum Security Cameras PoE Cameras Video File Format

This topic contains 8 replies, has 5 voices, and was last updated by  Anonymous 3 years, 5 months ago.

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #2153

    mrose
    Participant

    I have an RLC-423 and I've configured it to save files to a local FTP server. The file extension is .264, but I'm unable to play the files back with any applications on my computer.

    What format are the video files in? How can I play them back or convert them to something I can play back?

    Thanks for your help!
    –Mike

    #2165

    Reolink
    Keymaster

    Hi Mike,

    There are 2 ways for playback for current firmware.

    1. Playback directly on REOLINK CLIENT.

    2. Playback on common media player.
    We need to transcode .264 file to .avi first.

    However, for night vision of .avi video, it will look like sped-up one, which is because of the non-realtime night video recording files.
    So, reolink taam is working on mp4 format recording files, which will be more convenient without such problem.
    After the function goes through test, it will be published to customers for use soon.

    Make your life safe and sound.

    #2188

    mrose
    Participant

    I guess I should've mentioned I'm using the Mac client. Any word on getting the transcode feature to work with Mac? If I knew what format the files were being saved in, I could transcode them myself via a script.

    Do I have any other options?

    #2648

    mhopeng
    Participant

    Hi, I would like to also request .mp4 format videos. Thanks!

    #2649

    mhopeng
    Participant

    After some more testing, I see that when I download videos from a 410S (built-in SD card) using the Client application, the videos are saved as .mp4 files and they can be viewed on all platforms (including Mac). But, when the same camera, sends video files by ftp, the video files are ”.264″, and cannot be viewed. So, we still need a way to transcode the .264 files, both for the ftp feature and for cameras without built-in SD cards. Thanks,

    #2743

    Anonymous

    Dear Customer,

    Thanks for your kind suggestion and feedback. We have forwarded your suggestion to our R&D team for analyze.

    If any update, we will keep you posted. Thanks.

    #3345

    Anonymous

    The new version which can support MP4 format is under testing now. Will be released next week. Thanks for your support!

    #4706

    n99
    Participant

    Is this released yet? Can the cameras now upload mp4 files to FTP servers? Thanks.

    #4786

    Anonymous

    Pls contact our support team by support@reolink.com to get the beta version. Thanks!

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