Forum Security Systems Unable to playback recordings over network (PC/mobile clients)

This topic contains 1 reply, has 1 voice, and was last updated by  mr edlevin 1 year ago.

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  • #134272

    mr edlevin
    Participant

    Just set up an RLN8-410 NVR with 5 cameras. Everything works great except playback over any of the network clients (PC/Mac/Android) fails. Recording does take place and playback over direct HDMI connection to NVR works just fine.

    Running latest NVR/Camera firmware and client software as of 7/25/2018.

    PC Client: dragging a channel into a playback window and hitting play produces no result, fast forwarding has no effect although time slices are visible.

    Android: Attempting playback runs the spinner animation for split second followed by ”Playback failed” message.

    Same behavior over LAN or Remote.

    Anyone else run into this by chance?

    #135368

    mr edlevin
    Participant

    Reached out to support and they were able to resolve the issue. Here is the solution in case anyone runs into this:

    DST end time needed to be set to December (time tracking bug of some sort that will be fixed in future firmware)

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