it just happend on day...
all of our 10 reolink cams, argus2 and argus pt, stopped to record movies and sending email.
the connection to the cams for live view, pir alarm with push and also test emails are working correct, just no mail, no recording. except, connected to a cam by live view when cam detects movement, then an email is sent.
unfortunately the reolink support is not able to help to fix this problem.
how is such a thing possible? how comes they do not know what makes the cams behave like that!?
does anyone know similar situation and have experience about how to fix it?
Hi, could you please provide your ticket number or your email dress to us. We would help contact the support team to help.
the ticket number is 490449.
they tried to help but could not solve the problem.
We have contacted the support team to further look into this specific case. Our support has replied to your email. Please check. We hope we can solve the problem for you soon.
This problem is still not solved – seems Reolink cannot solve this issue at all!
We own 10 of your cams, spent a lot of money then all of them stopped to send email and recording and you cannot fix the problem!
can you please tell me, when you delivered system-/firmware updates for the cams?
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