Forum Accessories Solar panel microUSB connector is too loose and falls out. How to fix?

This topic contains 1 reply, has 2 voices, and was last updated by  Cynthia 1 week ago.

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  • #411076

    dkremer
    Participant

    I have many Reolink cameras with solar panels, and they all have the same problem. The solar panel connector (micro USB format) does not have any resistance when plugged in. It is too loose. It just falls out. Over time, the resistance becomes less and less, and eventually it just falls out.

    Why did you do this? Why was this designed so poorly?

    I have to use rubber bands to keep it inside. Please advise for better solution.

    IMG_0491

    IMG_0492

    • This topic was modified 1 week, 2 days ago by  dkremer.
    • This topic was modified 1 week, 2 days ago by  dkremer.
    #413514

    Cynthia
    Keymaster

    Could you please kindly report the issue to the support team and they'll help you look into the issue? They'll provide you a final solution after the issue is confirmed. Thanks.

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