Forum Software Simple Startup

This topic contains 1 reply, has 2 voices, and was last updated by  Anonymous 3 years ago.

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  • #4855

    mikemckean
    Participant

    I cannot seem to even get my cameras (410 and 411) to be recognized by the Client software. I have connected directly to a mac and a pc. Am I missing a very simple config step? I have tried IP and UID setup. Client version is 2.1.6 and main OS is IOS 10.11.5

    #4869

    Anonymous

    Dear Mike,

    Yes, that’s something wrong with your connection.
    Pls connect the camera to the router when your computer (MAC/pc) is connected to. Then launch the client software, the cameras will be auto-listed into the device list.
    BTW, you may download the latest client software from /software-and-manual

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