January 6, 2018 at 11:43 pm #90102
Is there a way to search for a Motion alert? I’m getting an email when Motion is detected, but in the Playback for the camera, I’m not seeing an alert. If I set the camera to just record for Motion, I see these recordings, but I would like to see or be able to search for Motion alerts only. I have my cameras recording 24/7, with Motion alerts set to send an email for just one camera currently until I can figure out how to find any Motion that may have occurred overnight.
I have downloaded the latest firmware for NVR, cameras, and Win 7 PC software as of available today.January 9, 2018 at 6:24 pm #90478
Hi, you may find this guide useful-/faq/check-motion-triggered-events-constant-recording/January 9, 2018 at 8:39 pm #90495
This only works when standing at the NVR site, using the local NVR login. I’m looking to be able to search for Motion Alerts using the PC software, from any remote site where I have a PCs running Win 7 software. I can be anywhere with my laptop with internet access, but Video Type search list does not include Motion for the Windows software.
Why not add this function to the Windows remote access software? There are already other choices in the Video Type search, just add Motion!!!!!!!
Attachments:January 10, 2018 at 6:36 am #90554
This is needed in the Mac/PC software.January 10, 2018 at 8:46 pm #90700
I’m hoping that they will add this feature to any upcoming updates. Need more people to request this feature for PC software users.January 10, 2018 at 8:48 pm #90703
This feature is needed for the PC software!!!!
Do you know if this is this feature will be added to any PC client updates?January 11, 2018 at 11:13 am #90825
It’s good to have feature.January 11, 2018 at 8:46 pm #90900
Yes, it would be a very good feature to add to the PC software playback search types. I hope someone from Reolink would respond!!!January 12, 2018 at 9:26 am #90986
I guess the entire REOLINK team are nwt based in CES booth 43555 😀
February 1, 2018 at 10:59 pm #94649
- This reply was modified 1 year, 5 months ago by FongJeng Kum.
Definitely need the feature to search for motion or at the very least highlight the section of the recording that contains motion. If you are away from your home and the camera picks up motion you should not have to wait to get back to the DVR to see if it was something to be concerned about. You need to be able to locate the video quickly and act immediately if there is a concern.February 2, 2018 at 12:22 am #94664
No one from Reolink seems to care about this feature.February 2, 2018 at 5:39 pm #94802
Your request has been collected. Engineering is reviewing the feasibility of implementing this idea. We’ll schedule to implement the request if it’s accepted. Otherwise it goes to the suggestion pool and may be reactivated if others make similar requests again. Thank you sincerely for sharing your thoughts. We will take your request seriously and work hard to make our products better~February 2, 2018 at 8:03 pm #94821
Bob, thanks for the follow-up answer. We hope this feature will be added to the PC software, along with the phone app. Looking forward to any and all enhancements in the software release. So far the system has worked great (except for the Motion searches) and installation was extremely easy. I manage several different systems (6) at my workplace and I got to say this small 8 channel system blows them all away. All future purchases for replacement systems will be Reolink hardware. Even on a couple of my future constructions projects, I have advised our engineering, consulting firms, and IT support companies to look at your system, since I will have to manage them once construction is completed.February 2, 2018 at 9:04 pm #94829
This is what I like about REOLINK team; they are constantly doing their jobs to satisfy customers with their updates!
Kudos!February 3, 2018 at 9:37 am #94944
Thank you Curtis for your huge support for Reolink. We will try as hard as possible to make the feature requests come true and not disappoint you. You are really encouragement for us to move forward. And we appreciate your future suggestions as well as constructive criticism for Reolink. For updates and what’s new about the new firmwares and softwares, and for keeping your system up to date, you may subscribe to our newsletters. Also, if you need urgent help with any of your Reolink products, you may reach our professional support team. Our support team will try to answer back ASAP. Have a good weekends~
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