Forum Security Systems PoE Camera Systems RLK16-410B8 NVR Preview Issue

This topic contains 1 reply, has 2 voices, and was last updated by  Cynthia 1 month ago.

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  • #370942

    Josh Kelley
    Participant

    I recently upgraded my firmware version both on my cameras (B400) that came with my PoE camera system (RLK16-410B8) and my NVR; now my NVR will not display the cameras consistently on live preview with multiple channels. A time frozen image will show after motion is not detected. Once motion is detected, the preview is live again. No issue when viewing single channel. I have not experienced the issue when using the Windows client.

    NVR Firmware Version: v2.0.0.4509_180881116100
    Camera Firmware Version: v2.0.0.448_19061400

    #371237

    Cynthia
    Keymaster

    Sorry for the inconvenience. Could you please take a screenshot of the abnormal live view page and send an email to support@reolink.com? We will check it for you soon. Thanks.

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