Forum Security Cameras Wi-Fi Cameras RLC-410WS Won't Power On Following Hard Reset

This topic contains 3 replies, has 3 voices, and was last updated by  Carl 6 months ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #207527

    jimhaselmaier
    Participant

    I've had a RLC-410WS for quite a while. It has worked really well.

    I did a hard reset on it (while off push-and-hold reset button, power on, continue holding reset button for 10 seconds or so).

    Now it appears it won't power on at all. Can the reset process brick it? I would think not. Any guidance for what I might do to wake this thing up?

    Thanks.

    Jim

    #207850

    Crimp On
    Participant

    I would email support@reolink.com The techs monitor that. I do not know if Reolink techs monitor this community forum.

    #213710

    Carl
    Keymaster

    Hi Jim, yes, we suggest to contact the support team to check. If the camera is defective, we will process the warranty for you soon. Refer to https://support.reolink.com/hc/en-us/requests/new.

    #213711

    Carl
    Keymaster

    Hi Jim, yes, we suggest to contact the support team to check. If the camera is defective, we will process the warranty for you soon. Refer to https://support.reolink.com/hc/en-us/requests/new.

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