Forum Software Reolink Mobile App RLC-410-5MP no UID

This topic contains 1 reply, has 2 voices, and was last updated by  Cynthia 4 months, 4 weeks ago.

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  • #450447

    Cyanide_4c
    Participant

    I bought 2 RLC-410-5MP that only appear to work in local lan and no connection when on cellular data (there is no UID tag on the camera's), when i try to enable UID in the app/browser/client, it is not there. On the pc in the discovery app the UID is blank, is there a firmware update to fix this?

    #451247

    Cynthia
    Keymaster

    Dear Customer,

    Thanks for choosing Reolink product.

    For your issue, it's recommended to send an email at support@reolink.com
    Our technical support will help to check the issue.

    Thanks for your understanding.
    Have a nice day.

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