Forum Announcements and News Reolink E1 Outdoor

This topic contains 9 replies, has 4 voices, and was last updated by  Cynthia 4 days ago.

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #1428261

    Jan
    Participant

    Hi There, i've a question. Where to buy the Reolink E1 Outdoor? It isn't at amazon

    #1428945

    Cynthia
    Keymaster

    E1 outdoor is out of stock currently. https://reolink.com/product/e1-outdoor/
    If you still have questions, could you please contact our support team at support@reolink.com?

    #1429587

    Jan
    Participant

    hello, can you indicate when the camera is back in stock. We have been busy purchasing a number of them for weeks.

    Best Regards.
    Jan van Teeffelen

    #1430185

    Cynthia
    Keymaster

    Sorry that we do not have an estimated time for this product currently.
    Please subscribe to the official website, click ”Notify Me When Ready”, and you will get an email when it is available. /product/e1-outdoor/

    #1627260

    family
    Participant

    And here it is July 19th and STILL not in stock. If they aren't going to be available anytime soon, why not just remove them from the site?

    #1628066

    mdunning
    Participant

    There have been delays in lots of things these days, blame Covid, supply chain. In the last year I've tried to buy a couch, freezer, webcam, all not in stock locally and on back order. You probably saw in the news there's been a shortage of semiconductors, computer chips. But things are getting better. The E1 Outdoor had some trial users and I heard a few issues, one YouTube reviewer got water in his E1 Outdoor lens after rain. I want to buy a couple, but I'd rather Reolink take time and get it right than release it too soon then have customer camera problems. One of tha worst releases was in 2019, Arlo released their Ultra 4K. It was so bad they were pulled from the shelves, recalled til they fixed the bugs. Not good for brand name. I'm waiting for the Reolink 811A and the coming Reolink Duo. I'd like them now but will just have to wait.

    • This reply was modified 4 days, 21 hours ago by  mdunning.
    #1628125

    mdunning
    Participant

    Adding to my last comment, my step-father and next door neighbor both died of Covid. Waiting for new cams is a little frustrating, but not that important. My current cams are working so I'm covered.

    • This reply was modified 4 days, 20 hours ago by  mdunning.
    • This reply was modified 4 days, 20 hours ago by  mdunning.
    #1628217

    family
    Participant

    I get that there are delays. But I would rather see items pulled from product listings if not available so that people don't waste time researching specs only to find out they are not, and may not ever be, available.

    That was my only point and that goes for all industries.

    • This reply was modified 4 days, 18 hours ago by  family.
    #1628238

    mdunning
    Participant

    It would be good customer service for a business to say ”this product is currently delayed for xx months or so.” I have a few Blink cameras. They had announced more firmware features which they never did after Amazon bought them out.

    • This reply was modified 4 days, 18 hours ago by  mdunning.
    #1629123

    Cynthia
    Keymaster

    Hi all, thank you for your suggestions on our service. We will try to improve our service in every stage.

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