Forum Software Reolink Client Reolink Client – fullscreen blinking

This topic contains 2 replies, has 2 voices, and was last updated by  madmat03 5 months, 1 week ago.

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  • #197710

    madmat03
    Participant

    Hello,
    i have a 8 cameras and i use the “reolink client” 7.2.2.20 on 2 PC:
    – the first connected on LAN (a laptop), everything is ok.
    – the second remotly (throught Internet)

    On the second on, when application is in fullscreen, i can see the thumbnail with all cameras,
    but when i double-click on 1 camera to have the video in full screen, the screen start to blink (black screen / application screen / black screen / …)
    The computer with this issue is a triple screen computer with MSI Geforce GTX 1070, drivers are up to date.
    When a disable 2 screens in the Nvidia configuration panel, everything is ok (no blinking in full screen).

    Is someone can help me please ?

    #199225

    Carl
    Keymaster

    Hi, according to the information you provided, we suspect the issue may be caused by the video card(MSI Geforce GTX 1070). You may try to reinstall the driver for it or upgrade the drive to check. Also, you may check the usage for the video card when the issue remains. Or you may use the video card(MSI Geforce GTX 1070) for two screens and the 3rd screen connect to the PC’s integrated video card to check. If it still doesn’t work, please contact https://support.reolink.com/hc/en-us/requests/new.

    #199347

    madmat03
    Participant

    Hello, thank you, i connect a 4th screen on the integrated video card and it work perfectly 🙂

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