November 13, 2020 at 5:58 am #1159279
I must issue a correction.
I've just downloaded the latest version, and when I put my mouse pointer a few millimetres away from the right hand side of the floating timeline window, and hold the left mouse button, I can now stretch this window out length wise.
Which is great.
I will admit, I'd also like to be able to stretch the height, but this is good 🙂November 13, 2020 at 6:05 pm #1159721
OK. If you have any further questions, please let us know. We will try our best to help you. Have a nice day.November 15, 2020 at 4:54 am #1161400
How do you playback more than 1 channel at a time?November 15, 2020 at 4:19 pm #1161772November 18, 2020 at 5:05 am #1165236
beta 8.1.20, E1 PRO, Fw v184.108.40.206_20110204, when i click to Network => Loading failed.
On my other RLC-410-5MP no problem.
I am in Europe and how i change the NTSC to PAL ? i can not find nowhere this, on older FW was no problem but now on v220.127.116.11_20103100 not in the app not in the web.November 18, 2020 at 7:02 pm #1166079
Thank you very much for your feedback. Could you please submit this problem to https://reolink.zendesk.com/hc/en-us/requests/new? We will help you accordingly.November 20, 2020 at 7:58 pm #1168863
2 things I can't find in 8.1.20 is a way to set the H.264 Profile (this one is pretty important for some uses) and the performance tab that shows cpu, bitrate, and network througput.November 21, 2020 at 6:25 pm #1170071
Hello, the H.264 profile is set as baseline.
And for how to find the bitrate, please refer to the attached picture.
Attachments:November 21, 2020 at 11:20 pm #1170351
I believe the question was about those icons in the upper right of the client window that show the CPU loading, Network throughput (bitrate), memory loading, etc. (see attached).
Setting the H.264 bitrate as ”baseline” removes the choice to have ”main” or ”high”, correct?
Did the engineers give an explanation for why those options are no longer available to users?
Attachments:December 2, 2020 at 5:49 am #1190035
Just tried to download a 30 min section using the new app and got this error.
Is this normal, and it's just because it's a beta?
The folder does exist at the location shown.December 2, 2020 at 7:16 am #1190138
It might worth a minute to (a) try to download a short video, and (b) bring up the Properties->Security tab and verify that the user running Reolink Client has write permission on that folder.
I do not have a NVR, so I cannot duplicate the problem. (All my cameras record to SD Card and the videos are only motion and thus less than a minute.)December 2, 2020 at 8:02 am #1190174
While trying to duplicate the ”save problem”, I realized that my FTP disk was no longer on-line, which is also where I keep daily backups of my ”C Drive”. (damn, and double damn).
After reformatting and setting the disk up again, I checked the Reolink Windows Beta Client. FTP is now under ”Surveillance” rather than network (which seems like a better place). BUT... the old version has a button to ”Test” the FTP parameters, and the Beta version does not. Hmmm. Maybe it checks automatically when trying to ”save” the FTP settings? Or... What?December 2, 2020 at 7:21 pm #1190637
We have released the official version, please download it for a try: /software-and-manual/December 3, 2020 at 4:08 am #1191111
Thanks for the link.
I downloaded the version from your link and it made no difference.
I think I may have found the issue though. It does not like spaces in Filenames.
”E:\Reolink\NVR Downloads” Does not work and it puts up the error box saying No Write Permission.
”E:\Reolink\NVR-Downloads” Does work.
So that does seem like it's the problem. Perhaps this can be fixed at some point?December 3, 2020 at 7:49 pm #1191757
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