Forum Announcements and News Firmware Upgrade RLC-420-5MP IPC_51516M5M firmware upgrade

This topic contains 1 reply, has 2 voices, and was last updated by  a4wanman 8 months, 2 weeks ago.

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  • #153357

    miklos katay
    Participant

    Dear Support,

    Where can I found fw upgrade for this camera version?
    On fw download page there is only for IPC_3816M version.

    Thanks,
    M.

    • This topic was modified 8 months, 2 weeks ago by  miklos katay.
    • This topic was modified 8 months, 2 weeks ago by  miklos katay.
    #153509

    a4wanman
    Participant

    I have the same camera. I was also trying to download the latest firmware before installing, but was told by tech support the camera has the latest firmware installed already. The firmware version on my camera is 2.0.0.96_18051102. I downloaded RLC-420_1389_18081400.zip.

    From tech support:

    It seems you used the new version camera and the firmware is for the old version camera.
    The RLC-420-5MP released later than RLC-420. So the firmware updated for RLC-420 is not applied to for RLC-420-5MP.

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