Hi again Cynthia.
I have just noticed that a new feature in the latest iPhone client app is described as,
”Add tolerance settings to set up how long a detection object is allowed to stay in detection area.”
This sounds very much like the Minimum Length of Motion feature that we have been talking about.
However, the new feature is only available for some devices.
Please can it be made available for other devices such as the RLC-520 and RLC-410-5MP via a firmware update?
Hi, thank you for your suggestion! We will forward your suggestion to our product team.
Thank you Cynthia.
Could you tell me which devices are compatible with the new feature please?
I might be tempted to buy one or two.
Hi, this feature may not be applied to the camera now. Once there is any update, we will let you know. Thank you for your interest!
Is it likely to happen withing months or years?
I am close to making a decision on my next camera purchases.
Hi there, this feature will be available with the cameras that the camera name is with A. For example, RLC-811A, RLC-1210A,etc.
Thank you Cynthia.
That is great news. I have plans to deploy cameras in my garden to watch out for rats and other vermin.
The length of motion feature is critically important.
I look forward to the feature being rolled out. I am sure it will be a success.
Also interested in predicted time line. My RLC-510WA (ends with ”A”) camera does not support this feature.
Can someone please remind me how users learn of new firmware for cameras?
I see that the previous Support Center link to Firmware Updates no longer appears. (It was very handly to pull up that page and see, ”Still no new firmware since April 7″.) Should customers now bookmark the firmware page for each of their cameras and open those pages from time-to-time?
About the download center:
You can go to the download center of our website for downloading the latest firmware. The latest firmware of RLC-510WA is v18.104.22.1684. You can go to the center at this link, /download-center/.
About how to find the correct firmware:
You can find your model and hardware version first, https://support.reolink.com/hc/en-us/articles/360004894193-How-to-Find-out-System-Information-via-Reolink-App. Then according to your model and hardware version, you can download the firmware.
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