Forum Security Systems Wi-Fi Camera Systems NVR won't boot up after PAK update – RLK4-210B4

This topic contains 0 replies, has 2 voices, and was last updated by  onekolcj1 2 years, 6 months ago.

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  • #5047

    onekolcj1
    Participant

    I've been working with your team via e-mail. Today I downloaded the 'pak’ file. I followed your instructions; format to FAT32, copy the PAK file to USB, plug it in and so on. After a couple of minutes, the NVR rebooted and now nothing. The display won't come up. The lights are on in front, however, no blinking. How can this be fixed?

    #5066

    onekolcj1
    Participant

    To add more details. I followed your instructions. I put the USB into the NVR. I then went to the maintenance screen and selected update from USB. I selected the PAK file, which there was only one file on the USB. After a few moments, it appear to reboot but nothing. The screen is black. The power LED and HDD LED are on but solid and not displaying.

    #5075

    Anonymous

    Hi Onekolcj1,

    Sorry for the problem, it seems the upgrading failed and damaged the flash. We have arranged a new replacement to you. Hope you will continue to enjoy the system. Thanks.

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