I have just set up a brand new C1 Pro camera using the Reolink's iOS app. I have then added the camera to Surveillance Station (latest version with ”Device Pack”) following these steps (i.e. using ONVIF profile).
I can use two-way audio from Reolink app but not from Surveillance Station: when selecting IP Camera, I have ”PTZ Control” but no ”Two Way Audio” (as in image attached).
What have I done wrong?
The two way audio function is not available to work on Surveillance Station, it can only work on reolink app and client, but we would forward your request to our development team to follow up whether we can make it available, thank you!
Hi Cynthia, thank you for your answer.
I have a related question then: is there any plan to make two-way audio available for ”users” in Reolink app (and not only for ”admins”)?
I'm sincerely sorry to tell you that we don't have the plan for that temporarily. I'll feedback your valuable suggestion to our R&D. Thank you very much!
Hi Cinthya, thank you for your quick answer. This last suggestion should be easy to implement. Kind regards.
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I had a similar problem with my C1 Pro camera. I don't remember what I did exactly but I can definitely remember asking their support team/customer service about this. Writers at this page can probably help you research and round up steps on how to solve this and assist you with other assignments.
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