Forum Software Reolink Mobile App Latest IOS update 11.3.1 broke the 4G LTE access on the APP

This topic contains 1 reply, has 1 voice, and was last updated by  Irwin 2 years, 2 months ago.

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    I just recently go a IOS update on my phone and ipad.
    this seems to correlate with a problem I now see.
    The IOS app can't connect when on 4G LTE but works fine on any WiFi connection.
    Example is you go to coffee show on wifi you connect fine.
    If you turn off WiFi the app cant connect.
    If you use a 4G LTE WiFi hotspot in WiFi mode the APP works fine.
    the second you turn off the WiFi hotspot and iphone goes back to LTE you cant connect to the NVR anymore.
    I am using a NVR not sure if the same problem happens when going directly to the ip camera



    Just figured out the fix...
    Did a hard reset on iPhone and now the APP works fine again on LTE...
    Apple IOS bug....

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