Forum General Discussion Issues please HELP!!!

This topic contains 2 replies, has 2 voices, and was last updated by  Cynthia 2 weeks, 1 day ago.

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  • Author
    Posts
  • #365799

    mehmet
    Participant

    Hello

    I am a dealing with big issues with reolink argus 2.

    My isp is at&t and i can connect everywhere fine except to the reolink cloud/app. I am connecting using my 4G internet now.

    Here is full traceroute

    https://pastebin.com/ipmAkrVu

    My ip at home is 172.1.155.0-255 i believe reolink is blocking at&t IPs!

    #365812

    mehmet
    Participant

    10 days and no support. I am told to fix firewall ñ, i am not sure what to do besides returning these and continue using nest

    #366753

    Cynthia
    Keymaster

    Sorry for any inconvenience caused to you. Have you returned back the cameras? If you haven't, would you mind provide the information that Sally mentioned in the case 187469? Or you could contact our engineer directly.

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