Forum Software Reolink Mobile App Is battery usage page removed from the latest app?

This topic contains 2 replies, has 2 voices, and was last updated by  wongwwy2 5 months, 1 week ago.

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  • #148436

    wongwwy2
    Participant

    I keep seeing the tutorial about going into “battery usage” page that show how many minutes are used each day… but using the latest app (android) and latest firmware for my Argus (I guess version 1, not pro or 2), I cannot get into that. I click the battery, nothing happen. Is that a missing feature for Argus 1 or is that feature being removed and the tutorial is simply not up to date? May I ask the reason why that battery usage page is removed (latest mobile app)? It seems very useful to troubleshoot battery usage problems…

    Thanks!

    #148515

    Carl
    Keymaster

    Hi, yes, the new app removed the “battery usage” page. May I know where did you find the tutorial about that? Hope you may report to the support team and they’d update it soon. Have a nice day!

    #148617

    wongwwy2
    Participant

    It is all online. But probably old tutorial. Maybe its not from your support page. From reviews of other in the web. May I ask why you remove such useful function? And may I suggest you add it back? Would you be able to forward this request to support team? I often see you ask customer to “report to support team” but this is a support forum. Why couldnt you forward our questions or request to the corresponding party directly? I thought this is the purpose of these forums.

    Thanks!

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