Forum Announcements and News News Introduce Reolink Latest IP Security Cameras with Smart Detection

This topic contains 17 replies, has 7 voices, and was last updated by  Splen Dence 2 hours, 50 minutes ago.

Viewing 15 posts - 1 through 15 (of 18 total)
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    Posts
  • #1102206

    Community Manager
    Participant

    We are smart-detection ready!

    Click here to learn more about Reolink's latest security cameras and systems with person/vehicle detection.

    Reolink Smart Detection Security Cameras

    Aside from the two new bullet PoE IP cameras with smart detection, RLC-510A and RLC-810A, we plan to release two dome PoE IP cameras with person and vehicle detection as well, which are RLC-520A and RLC-820A.

    These two new dome security cameras will be available for a public test in Nov. Stay tuned with us!
    For any latest updates, please join us at Reolink Community, Reolink Facebook Group or Reolink subreddit.

    #1128042

    ofallonmo32
    Participant

    Will this work with my 1 x 8CH NVR RLN8-410??

    #1129344

    Cynthia
    Keymaster

    Hello, please provide the system information of the NVR. Then we will check whether it can work with your NVR.
    Thank you very much.

    #1129345

    Cynthia
    Keymaster

    Hello, please provide the system information of the NVR. Then we will check whether it can work with your NVR.
    Thank you very much.

    #1136059

    diivious
    Participant

    I have the H3MB18 which Lorenz indicated supported this feature. It came with the B800 cameras, at they supported? or is the RLC-520A and RLC-820A the only cameras that support this feature?

    #1136437

    Community Manager
    Participant

    Hello diivious, the NVR with H3MB18 hardware will work with the new smart detection cameras, including 510A, 810A, 520A, and 820A. The smart detection feature requires a hardware upgrade with an advanced chip inside the camera so we cannot upgrade the B800 cameras to support the smart detection feature. Hope this clarifies.

    #1136448

    kenmaples
    Participant

    Can you explain why H3MB16 will not with smart protection?

    https://support.reolink.com/hc/en-us/articles/900000602543-Hardware-Version-of-Reolink-NVRs

    #1136685

    Community Manager
    Participant

    Hi kenmaples, NVRs with hardware H3MB16 come with older chips and they are not compatible with new software and other functions to support the smart detection cameras. Hope this clarifies.

    #1136969

    diivious
    Participant

    OK, i understand the B800 does not support it, and cant be upgraded.

    If I buy the RLC-810A, will it work with the RLN16-410(H3MB18) hardware? and if it is supported, will that provide smart detection?

    If the RLC-810A will not work with the RLN16-410, do you offer an NVR that does offer smart detection?

    #1136985

    kenmaples
    Participant

    @diivious I posted a link above that shows there should be an update to permit H3MB18 to function.

    It seems that I was unfortunate enough to have purchase a system just last month and it was H3MB16 and will be unusable.

    I am not sure why the NVR limit exists as the updated cam hardware is said to be doing the detection on device.

    #1136997

    kenmaples
    Participant

    @community Manager
    The Amazon listing that I purchased lists this NVR with:
    Flexible Operation
    The 8MP/4K PoE NVR works perfectly with all Reolink 8MP, 5MP and 4MP PoE IP cameras and WiFi cameras, providing users with enough flexibility for 24/7 recording, motion detection alerts, live views, playbacks, and many other beneficial features.

    May be worth updating these listings as not supporting Reolink's latest functionality with smart detection.

    #1137672

    Cynthia
    Keymaster

    Thank you so much for your sharing.
    If you have any problems, please submit a ticket via https://support.reolink.com/hc/en-us/requests/new

    #1139704

    Community Manager
    Participant

    Hi @diivious, you may upgrade your RLN16-410 NVR with the latest firmware here, http://bit.ly/RLN16-410, and your NVR will be able to support the smart detection cameras including the 810A. Hope this helps.

    #1140126

    Lennon
    Participant

    I have the RLN16-410(H3MB18) DVR and used the link provided above to upgrade the DVR (http://bit.ly/RLN16-410. The DVR now reboot about every 60 seconds. Is there a way to downgrade the DVR software? Is anyone else having this issue?

    #1140217

    Lennon
    Participant

    Here is a screenshot of the versions after the upgrade

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