Forum Software Reolink Mobile App Improve "Scene Settings"

This topic contains 3 replies, has 2 voices, and was last updated by  Cynthia 3 months, 4 weeks ago.

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  • #467473

    KC CJ
    Participant

    Hi,

    I would like to see implemented a function in the Scene Setting to move PTZ cameras to desired Marks.
    I know presets are not available at the moment which is not great but I'm happy to do it manually for now.

    I can choose a Scene and have all the functions(Push, Record, Audio Alarms, email) needed for all cameras which is great! but for PTZ cameras I have to go manually on each of them and change to desired Mark which is NOT great at all.

    Can you please add this?

    #469919

    Cynthia
    Keymaster

    Hi Customer, much appreciate for your suggestion prompted. We have been diligently working on implementing some selected user requests. Some nice ideas have been implemented as you can see in our changelog (What's New) of firmware/software updates. Please kindly understand that bug fixes are our top priority and then user request or feature request. So it may take some time to see yours become true. Please stay tuned!

    You may subscribe our emails to get the news: https://reolink.us13.list-manage.com/subscribe/post?u=c0cb1c1b65426a6d9b3609705&id=a9bc53daec.

    #470535

    KC CJ
    Participant

    Ok, I hope you fix your connection slowness through the app.
    All Fine While I'm at home but not when on 4G; all y other Wifi Cameras from other vendors are ok or if I remote through Blue Iris...so your servers are pants!

    #472183

    Cynthia
    Keymaster

    Hi, could you please report this issue to the support team: support@reolink.com? Or send us a request in link here https://support.reolink.com/hc/en-us/requests/new.

    Our support team will help you solve it soon. Thanks.

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