Forum Software Reolink Mobile App How to logout on Android

This topic contains 4 replies, has 3 voices, and was last updated by  Carl 2 months, 2 weeks ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #304522

    g wilkinson
    Participant

    Is there a logout option on the Android app as I want to be able to login as different users? I am creating a number of different users for our company.

    Thanks

    #304536

    Carl
    Keymaster

    You can't add the same camera to the same device in different identity. You can create different accounts for your company members. And then they can log in this device on their own phone. You can refer to Add Users Account for Reolink Cameras via Reolink App to create users account.

    #304557

    g wilkinson
    Participant

    Thanks for your reply, I'm not sure if it makes any difference but we have a NVR with a number of cameras attached.
    I have created different user accounts in the Reolink Windows client.
    I just wanted to test logging into my Android app with each of these users to test they work before I then give their login details to each company member to then use their own phone to login.
    I assumed there was a way to logout on the Android app and then log back in as a different user, but I couldn't find a way to do this.

    Thanks

    #327822

    al_mark
    Participant

    Here's a problem I notice with the app – when I set up the app to view a camera, it logs in every time I use the app and uses up one of the 12 possible logins. After 12 times, all the possible logins are used and no one can log in anymore. Is there a way to log out when using the app so that this doesn't happen? I have to reboot the camera to free up the logins when this happens.

    #327922

    Carl
    Keymaster

    Sorry for the inconvenience. Could you please send an email to support@reolink.com for help? Our technical support will check it for you soon. Thanks.

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